How do I enter the building without a key FOB?
If you would like to visit, feel free to visit during normal business hours Monday- Friday 7am-6pm. Please enter through the Olean Physical Therapy business and approach the window.
How do I edit personal information/credit cards on the self service site?
Once logged in, click your name/profile in the upper left, then click payment information. If on a mobile device, click the three bars in the upper left, then click your name/profile, and finally payment information.
What do I do when I enter the facility?
With CDC guidance we ask all members to: screen themselves with the questions on the door, spray their hands with the provided sanitizer, take their temperature, and finally FOB in at the front desk as you enter as well as FOB out at the desk as you leave.
If we did not answer your question, please contact us or come in and visit.